Our purpose-built monitoring centre is unique in New Zealand. It was built to meet the exacting requirements of the Australian Standard AS2201 and meets a high standard of technical, operational and administrative competencies. It is the only monitoring centre in New Zealand to have achieved compliance with A1 Grade as audited by the NZ Security Association.

Incorporating back up systems, independent power supplies and sophisticated switching systems, our trained, professional monitoring staff are able to action a pre-established response plan for all alarm signals received. Extensive ongoing training ensures that Chubb personnel are ready to tackle any situation.

Our services are not only security oriented; we offer offsite monitoring of sensitive plant, building, computer room and production line alarms, as well as medical emergencies, smoke alarms and duress.

To arrange a new connection of your alarm to the Chubb Monitoring Centre, or for any further information please contact your nearest Chubb office or phone National Monitoring Centre on 0800 311 116.

Benefits of 24 Hour Monitoring

In the event of alarm activation we notify the relevant people and agencies. We initiate personal safety response in hold ups, duress and medical emergencies at any time of the day and night.

Products and Services
  • Security monitoring
  • Medical and aged care monitoring
  • CCTV monitoring
  • Monitoring of your vital plant for equipment downtime, temperature too hot or cold, tampering, etc. 365 days a year

Contact Us

Customer Service: 0800 20 30 40
Fire & Safety: 0800 20 30 40
Lock & Safe: 0800 20 30 40
Monitoring: 0800 20 30 40
Chubb eStore: 0800 324 800
Chubb Wholesale: (09) 270 7288

We welcome your questions and comments!